Smart Business Academy - Social Media Etiquette & How to Plan for a Crisis

Description

Smart Business Academy - Social Media Etiquette & How to Plan for a Crisis: 

Speaker: Taylor Strunk, Communications and Public Relations Specialist for Baldwin EMC

Do you have a plan? Learn what to do in a social media crisis ad how to properly address negative comments, negative PR and learn how to lay out a crisis plan to properly communicate information to your customers, community, or clients in times of a crisis. 

Taylor Strunk is a Communications and Public Relations Specialist for Baldwin EMC, the largest electric cooperative in the state of Alabama. A native of Memphis, Tenn., Taylor earned her B.A. in Liberal Arts from Mississippi State University and her M.A. in English from Millersville University. Taylor has a 16-year career in journalism and communications and works among a collaborative team of creatives to develop marketing campaigns and engagement initiatives to reach Baldwin EMC’s 62,000 members and the Baldwin County community. Her specialized areas include internal communications, media writing, website content and social media management.